The fishbowl. You know it. The one that leaders live in. The one where a 360 degree view of a leader’s actions is on full display. That fishbowl has gone virtual without much warning. The new normal of remote work is settling in. It’s worth taking a closer look at how...
Every facilitator has a story. An origin story. Here’s mine. The short version. I’m French Canadian. A combo of Acadian and Franco-Ontarian roots to be precise. I grew up a suburb kid. A long bus ride from Toronto. So yeah, a small town Canadian boy at heart. Mom was...
Sound familiar? You log in for an online training session and sit there for an hour like a bump on a log, not engaged and not participating. The facilitator reads from a script and doesn’t even acknowledge you exist. Making the...
#SHIFTsauce Recommended Reading The most impressive facilitators always make it seem effortless. But nothing could be further from the truth. If there’s one thing to be learned from Nimble: Off Script but Still on Track, Rebecca Sutherns’ Coaching Guide for...
Intuitive and entrepreneurial... an eternal learner It's hard to believe that a decade and a half has passed since I met Deborah Watring-Ellis. In all that time, I've never stopped being inspired by what Deb has achieved, but more importantly, by how she achieves what...
Energizing, authentic, and keen to connect If you believe the rumours, celebrated chefs are super competitive and never reveal their exact recipes. They change an ingredient or leave one out, so that no one can replicate a dish exactly. I’ve met a few facilitators who...
Enhancing Learning & Development At the I4PL Conference in November 2018, we offered a free preview of The Five Personas Benchmark™ to everyone who attended the Shift session. Our contest winner was Monica. She's an L&D leader from Allstate Insurance. For...
Facilitation can be serious business. Sometimes, too serious. Scientific research has proven that having fun increases learning effectiveness and memory retention. Yet, our research shows that, of The Five Personas™ of facilitation — Sensei, Superhero, Confidant,...
Have you ever wondered what would be different if you hadn’t met someone who turned out to have a positive impact on you? Maybe at the time it was a chance meeting. Just a blip on the radar that barely even registered as significant in the moment that it took place....
Spring 2005. Blue sky. Gorgeous day. That’s what is going on outside. Inside, it's a different story. Michael and I are co-facilitators. We’re sitting in front of a room full of grumpy Supervisors who’ve been voluntold to participate in the sessions. I think I’m more...
