The Five Personas
Leverage your Natural Strengths
No matter the content. No matter the audience.
A masterful facilitator maximizes the strengths of five unique personas.
Each persona serves a purpose.
They combine to deliver a powerful experience for the participants.
The Five Personas Online Assessment

Sensei

Drill Sergeant

Superhero

Confidant

Jester
The Five Personas Benchmark™ is a competency-based assessment tool designed for trainers, facilitators and
experts who want to understand the natural strengths and potential hazards of their unique style.
Shift has a number of customizable programs that introduce the Five Personas, facilitate the discovery process, and allow participants to create a personalized action plan for ongoing development.
Packages available that integrate the Five Personas model include:

Keynote Presentations

Introductory Workshops

In-Depth Programs

Individual Coaching
Shift Perspectives
No Laughing Matter
by Moe Poirier | Feb 8, 2019 | The Five Personas, Your Toolkit
Scientific research has proven that having fun increases learning effectiveness and memory retention. Yet, our research shows that, of The Five Personas™ of facilitation — Sensei, Superhero, Confidant, Drill Sergeant and Jester — the one that shows up least in facilitators is the Jester.
A Chance Introduction to The Five Personas™
by Moe Poirier | Feb 8, 2019 | The Five Personas, Your Toolkit
Enhancing Learning & Development
At the I4PL Conference in November 2018, we offered a free preview of The Five Personas Benchmark™ to everyone who attended the Shift session. Our contest winner was Monica. She’s an L&D leader from Allstate Insurance.

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Let’s talk about the Five Personas and facilitator development.
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