Virtual Facilitation Competency Framework™
Virtual Facilitation Competency Framework™ Overview
The Virtual Facilitation Competency Framework™ has been designed, tested, and implemented for clients large and small. It is a framework that supports the consistent delivery of high quality virtual learning experiences. It defines the gold standard for virtual facilitation by establishing clear expectations for performance.
It’s development was sparked by the following question, posed to us by the leader of an internal training team at a global financial services company: “How might we consistently deliver richly textured, interactive learning experiences in a virtual classroom?”
Shift developed the following suite of tools as a framework to address facilitating virtual classroom learning experiences:
1. Competencies & Performance Standards
2. Observation Worksheet
3. Coaching Handbook
Competencies & Performance Standards
The Complete Toolkit:
As a toolkit, the framework directly supports the following activities:
- Communicating a clear set of internal expectations and standards
- Observing live and recorded virtual sessions
- Providing relevant developmental feedback
- Supporting both manager and peer coaching conversations
- Monitoring and managing performance
- On-boarding new facilitators
- Complementing train-the-trainer programs
Apply the Virtual Facilitation Competency Framework™
Watch Moe’s Tips for a Setting Up a Virtual Facilitation Studio
Download a Sample Virtual Facilitation Equipment Checklist
The Worst Facilitator Ever… Is Now Virtually Even Worse!
Just when you thought the worst facilitator couldn’t get any worse, they went virtual. Okay, okay. Technically, their ability to facilitate didn’t...
LEADERSHIP… and the Virtual Fishbowl!
The fishbowl. You know it. The one that leaders live in. The one where a 360 degree view of a leader’s actions...