Say Goodbye to Awkward, Unengaging Virtual Facilitation.

Lead with confidence and create lasting impact in every online session with our Virtual Facilitation Excellence™ program.

Book a free consultation with an expert facilitator to explore the best training approach for your success in the Virtual Facilitation Excellence™ program.





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    Your Partner in Virtual Facilitation Success

    At Shift Facilitation, we equip you with the tools and strategies to lead engaging and effective virtual sessions. Whether you’re facilitating internal meetings, training programs, or large-scale webinars, our Virtual Facilitation Excellence™ program ensures you deliver with impact.

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    Tech Without the Headaches

    Breakout rooms, engagement tools, and tech mishaps—you’ll handle them like a pro. No more awkward pauses or confusion.

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    Real-Time Feedback, Real Growth

    Get expert coaching to fine-tune your delivery, eliminate common missteps, and lead with confidence.

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    Command the (Virtual) Room

    Ditch the one-way lectures. Turn passive listeners into engaged participants with sessions that truly connect.

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    Facilitation Excellence: Building Virtual Capabilities at CPA Canada

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    Each year, CPA Canada engages a group of industry professionals who deliver their In-Depth Tax Program (IDTP) to hundreds of tax accountants, lawyers, and consultants. In 2020, CPA Canada partnered with Shift to upskill these subject matter experts and prepare them to facilitate impactful and engaging virtual training experiences. Now, over 250 of the IDTP instructors have been certified through Shift’s Virtual Facilitation Excellence™ program. As an on-going investment in professional development, CPA Canada continues to offer Master Class sessions that deepen specific skillsets and introduce advanced techniques. For example, a “Written Feedback Guide” was developed and introduced for CPA Canada to improve the quality and consistency of how their instructors evaluate case study assignments.

    Master the Art of Virtual Facilitation

    Built on the Three Domains of Mastery™, this program helps you lead with confidence in any virtual environment.

    OWN THE CONTENT

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    Be credible and knowledgeable; share expertise; know the design and flow; prepare your questions; plan your transitions; value the context and culture; be accountable for the learning outcomes.

    MANAGE THE ROOM

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    Be thoughtful about preparing the space; make effective use of the available tools; be attuned to the energy in the room; guide the participants’ behaviour; deal with awkward situations graciously.

    ANIMATE THE EXPERIENCE

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    Bring the learning experience to life; set the tone, engage the participants, get them involved; focus on relevance and keep it practical; share real stories and practice with real examples.

    Experience the Shift in Virtual Facilitation

    With over 100 years of combined experience, our experts at Shift Facilitation bring deep knowledge in training, coaching, leadership, and strategy. We don’t just teach facilitation—we transform the way you engage, lead, and inspire in virtual spaces.
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    Program Offerings & Delivery Options

    The Virtual Facilitation Excellence™ program offers flexible learning formats to fit your needs—whether you’re looking for one-on-one coaching, group practice, or immersive mastery programs.
    Offerings Typical Length Traditional Virtual Blended
    Individual Coaching 60-90 minutes
    Small Group Practice Sessions 90-120 minutes
    Development Workshops 3-4 hours
    Mastery Programs 1-2 days

    Make the Shift to Virtual Facilitation Excellence™

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    Connect

    Book a free consultation with our expert facilitators to discuss your goals and determine the best training approach for you or your team.

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    Learn

    Gain expert strategies for structuring sessions, managing virtual tools, and fostering engagement. Receive real-time feedback and hands-on practice to refine your facilitation techniques.

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    Lead

    Deliver seamless, high-impact virtual sessions with confidence. Shift your energy to participants, create dynamic experiences, and make virtual facilitation second nature.

    From Learners to Leaders

    Join a growing network of facilitators and trainers who have elevated their virtual delivery through the Virtual Facilitation Excellence™ program.

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    “If you’re looking for virtual excellence, look no further than Shift. I’ve used other vendors in the past for virtual training, but they don’t even compare to the results I saw with Shift in terms of experience, impact, and overall performance of the team.”

    “No matter how many years you have been facilitating this is a course you want to take. We all could use refreshers, ESPECIALLY with the increase of virtual courses. This course is well worth your time, money, and effort.”

    “I love the Shift team’s energy, thought process and passion around the topic of facilitation.”
    Such an amazing opportunity! Anyone who is facilitating will learn great techniques to make their sessions engaging, interactive, meaningful, and fun.”