Facilitation Skills Training

 Virtual. In-person. Hybrid.

Investing to develop and grow — teams of trainers and individual facilitators.
Learning the fundamentals — subject matter experts and technical specialists.
From basic to advanced, facilitation skills training is Shift’s core expertise.

Facilitation Skills Programs

 Shift’s core programs are specifically designed to meet the most common development needs identified by our clients and partners.
Read the short descriptions listed below to see if there’s a fit with something you or your team might be looking for.

Virtual Facilitation Excellence

The Virtual Excellence™ program provides facilitators with key strategies needed to deliver engaging virtual learning experiences. Using the principles of the Three Domains of Mastery™ — Own the Content, Manage the Room, and Animate the Experience — Virtual Excellence™ offers practical tips and techniques specific to the virtual environment.

Facilitation Skills for Non-Trainers

Foundations in Facilitation™ is designed for subject matter or technical experts who are often asked to deliver training, but don’t have a background in learning. The program introduces novice trainers to the ABC’s of facilitation, based on the Three Domains of Mastery™ model — Own the Content, Manage the Room and Animate the Experience.

Master Classes

Master classes are designed for facilitators ready for the challenge of learning advanced facilitation skills. Each session takes an in-depth look at specific techniques. The classes sharpen highly specialized tools with an emphasis on application and practice.

Five Personas

Discover your unique facilitation style. Recognize your natural strengths and weaknesses. Understand how your style impacts the participants in your sessions. And, most importantly, recognize opportunities to develop as a facilitator based on your individual profile.

Facilitation Models & Tools 

At Shift, we practice what we preach. Every session we facilitate is like a lab. And we’re constantly innovating in the pursuit of excellence.
Interested in learning more about the models and tools we’ve developed to train facilitators?
Here’s a quick overview… and some links to more detail if you curiosity is piqued!

Three Domains of Mastery™

The Three Domains of Mastery™ model introduces the essential practice areas that every facilitator must develop and strengthen on the path to mastery – Own the Content, Manage the Room, Animate the Experience.

Virtual Facilitation
Competency Framework™

Consistency. Continuity. Coaching. Feedback. Development. The Virtual Facilitation Competency Framework™ accelerates the development of performance standards and clarifies expectations for virtual facilitators.

Five Personas™

The Five Personas Benchmark™ is a competency-based assessment tool designed for trainers, facilitators and experts who want to understand the natural strengths and potential hazards of their unique style.

Ready to take you and your team’s facilitation skills to the next level?

Reach out and we’ll help you match your needs with the right program.

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